• Restoration Manager

  • Posted: 07/26/2021

    SERVPRO of Champaign/Urbana is seeking a Restoration Manager. The Restoration Manager should be comfortable working hard in challenging situations, have excellent communication skills, and able to multi-task.

    Why Should You Work Here?

    • Competitive wages
    • Health, vision, dental, and life insurance available
    • Simple IRA Investment Plan
    • Training and certifications available
    • Friendly and supportive work environment
    • Full-Time hours available
    • Overtime eligible
    • Opportunities for advancement
     Primary Responsibilities:
    • Manage the customer experience and overall customer satisfaction. 
    • Provide priority response to potential customers. 
    • Develop scope of work for projects and review estimates. 
    • Negotiate customer and/or client approval of project scope and estimate. 
    • Schedule crews and resources to provide service on active projects. 
    • Coordinate and oversee the production of services with crews and subcontractors. 
    • Document and/or review job file to support the services provided. 
    • Maintain communication with internal and external stakeholders.  
    • Manage production expenses. 
    • Manage equipment and materials (assets).  
    • Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times. 

    Qualifications:

    • High school diploma/GED
    • Intermediate math skills
    • Effective written and oral communication
    • Strong attention to detail
    • Experience in cleaning/restoration preferred
    • IICRC certifications preferred
    • Ability to travel locally and out of state when necessary
    • Ability to successfully complete a background check and drug screen
    • Must possess a valid driver’s license
     Physical and Work Environment Requirements:
    • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
    • Exposure to chemicals
    • Walking and standing for long periods of time, driving, sitting, climbing,
    • Ability to climb ladders and work at ceiling heights
    • Ability to work in tight spaces (e.g., crawls spaces under buildings)
    • Repetitive pushing/pulling/lifting/carrying objects